Terms of Service

Last Updated: April 14, 2025

1. Introduction

Welcome to Loopelo ("we", "our", "us")! These Terms of Service ("Terms") govern your use of our website located at www.loopelo.com and mobile application (together or individually "Service").

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our platform. Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood the Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) the Agreements, then you may not use the Service, but please let us know by emailing at contact@loopelo.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use the Service.

2. Service Description

Loopelo is a platform that connects eco-conscious parents, enabling them to exchange children's items and access AI-powered educational content and recommendations.

Our Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will always be available, uninterrupted, or free from defects. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

3. User Accounts

To use certain features of the Service, you must register for an account. When you register, you agree to:

  • Provide accurate and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to disable any user account if, in our opinion, you have violated any provision of these Terms.

4. User Conduct

By using our Service, you agree not to:

  • Use the Service in any way that violates any applicable law or regulation
  • Exploit or harm minors in any way
  • Send spam or any form of unsolicited communications
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation
  • Interfere with the proper working of the Service
  • Attempt to bypass any measures we may use to prevent or restrict access to the Service
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
  • Use the Service for any harmful or illegal purpose

5. Item Exchange and Community Guidelines

When using our item exchange features, you agree to:

  • Provide accurate descriptions and images of items you offer
  • Only list items that you legally own and have the right to exchange
  • Only list items that are safe and suitable for children
  • Honor commitments you make to exchange items with other users
  • Meet other users in safe, public locations for in-person exchanges
  • Treat other community members with respect and courtesy

We are not responsible for the quality, safety, legality, or any other aspect of items exchanged through our Service. All exchanges are conducted at your own risk.

6. User Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content, you grant us the right to use, modify, display, distribute, and create derivative works from this Content solely for the purpose of operating and improving our Service. You represent and warrant that you own or have the necessary permissions to use and authorize us to use your Content.

We reserve the right to remove any Content that violates these Terms or that we find objectionable for any reason, without prior notice.

7. AI Features and Recommendations

Our Service includes AI-powered features that provide recommendations for items and educational content. You acknowledge that:

  • AI recommendations are algorithmic and not human-curated
  • Recommendations are based on the information you provide and your usage patterns
  • We do not guarantee the accuracy, relevance, or suitability of recommendations
  • You should always use your own judgment when considering recommendations

You can opt out of personalized recommendations through your account settings.

8. Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain our exclusive property. The Service is protected by copyright, trademark, and other laws of Germany and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by use of or reliance on any such content, goods, or services available through third-party websites or services.

10. Limitation of Liability

To the maximum extent permitted by law, in no event shall we, our directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use or alteration of your transmissions or content
  • Interactions you have with other users of the Service or third parties
  • Items exchanged through the Service

11. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

12. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via the Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Dispute Resolution

In accordance with EU regulations, we provide a link to the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr/

Before pursuing legal action, we encourage you to contact us first to try to resolve any disputes amicably.

15. Changes To Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

16. Contact Us

If you have any questions about these Terms, please contact us:

By email: contact@loopelo.com

By visiting this page on our website: www.loopelo.com/contact